A business is required to deal with the customers in one form or the other. Dankosys enables you to choose the right tools to engage customers into your business by catering to their needs and requirements will help to increase the customer base and thus enhancing the sales.
Customers are the pivotal part of any business in one form or the other. Engaging them by catering to their complaints and questions will help the business to gain trust in the market and maintain customer happiness with company offerings..
Enhance your customer relationship by state of the art solutions and manage millions of data records with lightning fast performance. Dankosys SAP CRM Solutions enables you to grow your network and add on multiple customers with CRM by collecting the data from the customer complaints and analyzing the pattern can help the company to improve the company offerings.
Dankosys's services on
SAP CRM
1. Marketing
- We provide you with brand management and unique marketing expertised solutions
- With us you can strive for better Campaign management
- Our Segmentation and list management services are planned according to the needs of the client
- You can have a real-time offer management
- We help you in increased Loyalty management
- Get the best E-marketing solutions
- SAP Data Warehousing
- SAP Manufacturing
- SAP Modules
Dankosys SAP CRM MARKETING enables you to:
- To fulfill organisational objectives with combined marketing resources supports
- In-depth research of your returns on marketing spend
- Provide you rapid marketing process with growing scope of digitization
- Help you stay relaxed by analysing increased visibility and control
- Target the marketing audiences with increasing customer demands
- Identifying the high priority customers with customer loyalty programs
- Understanding the importance of central marketing platform and establishing a streamlined marketing process.
2. Sales
Dankosys SAP CRM SALES helps you in achieving higher frequency of direct and indirect sales. With a well established team of skilled professionals with vast knowledge and experience of SAP CRM SALES enables you to strategize efficient collaboration between sales, marketing audiences and service offerings. Dankosys’s SAP CRM services provides you:
- Sales
- E-commerce
- Interaction center
- Partner channel management
- Real-time offer management
Dankosys SAP CRM SALES enables you to:
- Improved customer interactions
- Focusing on the sales resources with productive activity
- Maximization of business profits and revenues
- Facilitate the sales processes across the channels
- Emphasizing on the personalized customer experience programs to increase loyalty
3. Services
Dankosys SAP CRM SERVICE optimizes your service costs intensifying the customer satisfaction by facilitating your service operations and enabling remarkable customer service. SAP CRM service capabilities include:
- Service
- Interaction center
- Business communication management
- Real-time offer management
- Partner channel management
- E-service
Dankosys SAP CRM SERVICE enables you to:
- Boosting up first-contact resolution with on-the-spot information resources
- Enhance the customer retention with the help of service employees and informations
- Improving field utilization through inflation in resources and providing information
- Maximization of business profits by ensuring relevant services and customer insights
- Providing a persistent user friendly experience across all interactive channels
4. Contact Center
Dankosys SAP CRM CONTACT CENTER allows you to strive for a maximum customer loyalty, optimises cost and an improved revenue generating system. We help you in transforming your business into a profit making organisation with enhanced marketing channels, with extensive contact centre capabilities and advanced service offerings. SAP CRM features and functions that enable contact center capabilities include:
- Interaction center
- Business communications management
- Marketing
- Sales
- Service
- Real-time offer management
Dankosys CRM CONTACT CENTER enables you to:
- Providing relevant offers to increase sales and improve extended market reach
- Implementing customer loyalty programs to target the right audience with unique
telemarketing campaigns - Resolving customer issues through customer service representative
- Providing a rationalized customer satisfaction across-the-board in all contact channels
5. Ecommerce
Dankosys SAP CRM ECOMMERCE empowers you to strategize and make ultimate use of digitization. With the help of the internet it’s easier to fill the gaps now-a-days which were difficult before. Deriving desired profitability from sales and interaction channels while ensuring consumers and business customers with a comprehensive online experience and convenient self-services. SAP CRM Web channel capabilities include:
- E-marketing
- E-commerce
- E-service
- Web channel analytics
Dankosys CRM ECOMMERCE enables you to:
- Intensified sales and expansion of market reach by providing relevant offers
- With personalized E-marketing campaigns, we can help you derive customer loyalty
- With the help of better customer convenience and controls you can rely on us for intuitive Self-Services
- Our In-depth knowledge and understanding of E-business enables you to strategize and analyse through this competition
- Simplified, reliable and cost-effective commitments by ensuring effective business process
- Reduction in the cost of sales and providing persistent informations and gaining consistent customer satisfaction